Terms and Conditions for Yuvan Foods
Welcome to Yuvan Foods! These Terms and Conditions (“Terms”) govern your use of our website, www.yuvanfoods.in, and the services provided by Yuvan Foods. By using this website, placing an order, or engaging with our services, you agree to abide by these Terms. If you do not agree to these Terms, you must refrain from using our website.
Please read the following carefully:
1. General Information
1.1 Yuvan Foods is an online food business providing customers with high-quality food products. We offer nationwide and worldwide delivery of our products. Our website is operated by Yuvan Foods, a registered business entity under the applicable laws of India.
1.2 These Terms are applicable to all users, including but not limited to, buyers, visitors, and anyone accessing or using the website for any purpose.
2. User Responsibilities
2.1 By accessing or using our website, you agree to comply with these Terms and ensure that all information provided during your visit or purchase is accurate, truthful, and up-to-date.
2.2 You agree to use this website for lawful purposes only and not engage in any activity that might disrupt or impair the operation of the website, harm its content, or violate any applicable law or regulation.
2.3 Account Registration: To place an order, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account details, including your login information. You agree to notify us immediately of any unauthorized access to your account.
3. Orders and Payment
3.1 Order Acceptance: All orders placed through our website are subject to acceptance by Yuvan Foods. Once an order is placed and payment is confirmed, we will send an order confirmation email, which serves as our acknowledgment of the order.
3.2 Advance Payment: We operate on an advance payment basis for all orders. By placing an order, you agree to make full payment through the available payment methods on our website.
3.3 Pricing and Availability: All prices listed on our website are in Indian Rupees (INR) for domestic orders and USD or other local currencies for international orders. Prices are subject to change without notice. While we strive to ensure that all information is accurate, we reserve the right to correct any errors related to pricing, product availability, or other details.
3.4 Taxes and Customs: Applicable taxes, shipping charges, and customs duties are the responsibility of the customer. International customers will be required to pay any customs fees or import taxes applicable in their respective countries.
4. Shipping and Delivery
4.1 Order Processing: Once payment is received and confirmed, we will process your order. For domestic orders, we aim to ship products within 1-2 business days. International orders may take longer, depending on the destination.
4.2 Shipping Fees: Shipping charges will be added to your order total based on the delivery address and the size of your order. You will be provided with the final shipping cost during checkout.
4.3 Delivery Timeframes: Delivery times will vary depending on your location. Domestic orders are typically delivered within 5-7 business days, and international orders may take 7-21 business days.
4.4 Order Tracking: Once your order has been shipped, we will send you a tracking number via email to track the status of your delivery. If you experience any issues with tracking, please contact our customer support team.
4.5 Shipping Restrictions: We may not be able to deliver to certain regions due to logistical limitations, and certain perishable products may have shipping restrictions based on the delivery location.
5. Refund and Cancellation Policy
5.1 Advance Payment Policy: All orders require advance payment before processing. We do not accept cancellations or issue refunds once payment has been made, except under certain conditions such as damaged goods or incorrect items delivered.
5.2 No Refund on Cancellations: Orders cannot be canceled or refunded under any circumstances after payment is confirmed.
5.3 Damaged or Defective Products: If you receive damaged or defective products, please notify us within 24 hours of receiving the order. We will investigate and offer a refund or replacement.
5.4 Incorrect Items: If incorrect items are delivered, please contact our customer support team within 24 hours. We will correct the issue by either replacing the item or issuing a refund.
5.5 Return Policy: Due to the perishable nature of our products, we do not accept returns under any circumstances unless the products are damaged or defective upon arrival.
6. Product Descriptions
6.1 We take great care in ensuring the accuracy of product descriptions, images, and specifications on our website. However, we do not guarantee that all descriptions are 100% accurate and are not responsible for any discrepancies in appearance or other minor differences.
6.2 Product availability and prices are subject to change at any time without notice.
7. Limitation of Liability
7.1 Yuvan Foods will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, including any loss of profits, data, or reputation.
7.2 We are not responsible for any damages arising from the misuse of our products, including health-related issues or adverse reactions, unless caused directly by the negligence or fault of Yuvan Foods.
8. Intellectual Property
8.1 All content on the website, including but not limited to text, images, logos, graphics, and videos, is the intellectual property of Yuvan Foods or its licensors and is protected by copyright and trademark laws.
8.2 You agree not to copy, reproduce, distribute, or modify any content from our website without the prior written consent of Yuvan Foods.
9. Privacy and Data Protection
9.1 We value your privacy and are committed to protecting the personal information you share with us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
9.2 By placing an order, you consent to the collection and processing of your personal information as outlined in our Privacy Policy.
10. Modifications to Terms
10.1 Yuvan Foods reserves the right to modify or update these Terms at any time. Any changes will be posted on our website, and the updated version will take effect immediately upon posting.
10.2 It is your responsibility to review these Terms periodically to stay informed of any changes.
11. Governing Law and Jurisdiction
11.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
11.2 Any disputes arising from the use of this website or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [City Name, State], India.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email:
- Phone:
- Address:
By accessing or using the Yuvan Foods website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using the website or making any purchases.